Shipping & Returns

Shipping Policy

We aim to deliver Goods within the indicative timescales on our Website. However, we cannot guarantee delivery times, for example if things beyond our control happen. Therefore we will not be responsible if Goods are delivered outside indicated timescales and we will not be liable for the consequences of delay. We will however, deliver Goods without unnecessary delay and within 30 days from the date of your Order unless an item is out of stock or subject to future release (see below). If we are unable to deliver the Goods within the indicated timescale, we shall use reasonable efforts to tell you and give an updated delivery time.

We ship to most worldwide destinations. Available services and charges are displayed on the basket page and during checkout. Orders shipped may be subject to customs charges. These charges are additional to any delivery costs and will need to be paid by the recipient. We aim to deliver Goods within the indicative timescales on our Website. However, we cannot guarantee delivery times, for example if things beyond our control happen. Therefore we will not be responsible if Goods are delivered outside indicated timescales and we will not be liable for the consequences of delay. We will however, deliver Goods without unnecessary delay and within 30 days from the date of your Order unless an item is out of stock or subject to future release (see below). If we are unable to deliver the Goods within the indicated timescale, we shall use reasonable efforts to tell you and give an updated delivery time.

Return & Exchange Policy

If you decide the clothing is not for you has not been opened or used then we will happily refund you the purchase and postage but not the return postage.

You have a right to cancel the Contract for any reason at any time within a 14 (fourteen) day cancellation period. This period is extended to 30 (thirty) days for faulty/damaged goods. This period begins on the day after you (or any person who you nominate to take delivery), receive the Goods. This is the "cooling off period".

To cancel an order, you need tell us within 24 hours in by emailing team@bashlifestyle.com.

To facilitate a return you must fill out the returns form on our returns page

You must also keep the Goods in a re-saleable condition (i.e. not fitted or used, dirty or muddy), in their original packaging. You should send back the Goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you tell us you wish to cancel. The deadline is met if you send back the goods before the period of 14 days has expired. We also ask that you send a copy of your Paypal/Purchase receipt when you return the Goods. It is also helpful if you can give a reason for a return though this is for our information only and will not affect your rights.

If you exercise your rights, we reimburse you without undue delay not later than 14 days after the day we received the Goods back from you or (if earlier) 14 days after the day you provide evidence that you have returned the Goods or if there were no Goods supplied, 14 days after the day on which we are informed about your decision to cancel.

Reimbursement is usually via the same method as the original payment but we may use a different method which we both agree to. You will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the Goods back or you give us evidence of having sent back the Goods, whichever is earliest.

We will refund the full price of the Goods plus any delivery charge you paid when we sent the Goods to you. However, if you paid for an enhanced delivery service, we will not reimburse those additional delivery charges which you paid. We will not pay for the return postage to us

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

If you notice an issue on the products or anything else on the order, please email us at team@bashlifestyle.com

When we receive a returned shipment, an automated email notification will be sent to you. If Bash Lifestyle Printful facility isn't used as the return address, you would become liable for any returned shipments you receive.

Wrong Address - If you or your end customer provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself or your end customer (if and as applicable).

Customers residing in Brazil and regretting a purchase must contact us on our returns page and express their will to return the item within 7 consecutive days after receiving it, providing a picture of the item. The withdrawal request will undergo an evaluation to verify whether the product was used or destroyed, even if partial. In these cases, a refund will not be possible.

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. the supply of goods that are made to the consumer's specifications or are clearly personalized;

2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,

therefore Printful reserves rights to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.